You have recently been appointed as the marketing manager of a 100-room hotel located in the central business district (CBD) of a major city. You are shocked when you are told by the Chief Operating Officer (CEO) that the hotel does not employ revenue management. You have read that a revenue management pricing strategy applied in the hotel context can increase revenues by up to 17%. You immediately call a meeting so that you have an opportunity to: a) briefly outline how revenue management works in the hotel industry; and b) convince management of the benefits of implementing a revenue management strategy. What would you discuss in such a meeting?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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You have recently been appointed as the marketing manager of a 100-room hotel located in the central business district (CBD) of a major city. You are shocked when you are told by the Chief Operating Officer (CEO) that the hotel does not employ revenue management. You have read that a revenue management pricing strategy applied in the hotel context can increase revenues by up to 17%. You immediately call a meeting so that you have an opportunity to:

a) briefly outline how revenue management works in the hotel industry; and

b) convince management of the benefits of implementing a revenue management strategy. What would you discuss in such a meeting?

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