You are the manager of both John and Martha.  John has a resentment toward Martha.  John has been monitoring Martha's every move for about 3 months, but you just found out about it last week.  John watches when Martha gets to work, how long she takes for lunch and whether or not she gets better assignments.  John isn't very polite to Martha, and sometimes makes inappropriate comments to Martha. John thinks Martha is lazy and not a team player.  You are tired of hearing all of the minor complaints from John.  You want to tell him to 'grow up and mind his own business'.  However, you know that won't be the best course of action.  Fortunately, you have taken MBA OB and instead, you decide to use empathy to approach John.  You ask John to come to your office, and you close the door so you can have a private conversation. You say 'Thanks for coming to meet with me John'.  Using the EAR model, write the first three sentences that you would say to John:

Trey is a team leader and his team has a very important deadline approaching, so his supervisor tasks him with motivating his team to complete their project in time. In this role, Trey will most clearly be serving as a(n) Multiple Choice liaison. leader. upper manager. figurehead.

It is deciding in advance what to do and how to do? It is one of the basic managerial functions. It requires that before doing something, the manager must formulate an idea of how to work on a particular task. This function is closely connected with creativity and innovation. It seeks to bridge the gap between where we are and where we want to go and is performed at all levels of management. In spite of this the function of management referred above has a number of limitations. Explain any two such limitations

Jennifer is a manager who likes to keep decision making to herself. When someone asks her subordinates a quetion which requires a decision, the subordinate must first consult with Jennifer. 4 Which of Hofstede's dimensions are represented in this scenario? Masculinity vs. Femininity Long vs. Short Term Orientation Power distance

What type of conflict style did Ava show at the beginning of her meeting with Veronica and Tony? How do you know?   Multiple Choice   She utilized a competing style because she was assertive.   She utilized an accommodating style because she was assertive.   She utilized a compromising style because she consulted with Veronica and Tony.   She utilized a collaborating style because she consulted with Veronica and Tony.   She utilized a competing style because she consulted with Veronica and Tony.

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How can you position your product or service against something or someone? When it comes down to developing your behavior, influencing tactics positioning is key. You have to know who you are aiming at to position it successfully. Usually, you will be replacing something already in that person's repertoire.

With respect to gender and leadership, which of the following has been revealed in the research? Group of answer choices Male leaders generally have more productive subordinates Female leaders generally have more productive subordinates Women are generally more democratic in their leadership style Men generally ask for more participation and input from subordinates than female leaders do

The Boss with a Bad Attitude    Mitch transfers to a new location with her employer. Her new supervisor, Raul, is friendly and helps her get familiar with her new job duties. After a few days, when no one else is around, Raul comes over to Mitch's work area to chat. Raul talks about what he did last night, which was to go to a strip club. Mitch is shocked that Raul would bring up such a topic in the workplace and says nothing in response. Raul continues talking and says that all the women in the office are so unattractive that he needs to get out and “see some hot chicks” once in a while. He tells Mitch he is glad she joined the staff because, unlike the others, she is “easy on the eyes.” Mitch feels very offended and demeaned that she and the other women in her workplace are being evaluated on their looks by their supervisor.   1.      Because Raul did not tell Mitch that she is unattractive, he has not harassed her. Support your answer. 2.      By bringing up his visit to the strip…

Janice has worked for Grandma B's Candies in the marketing department for 17 years. Last week, the CEO formally announced that Grandma B's was acquired by a large candy company wanting to expand its business into high-quality gourmet chocolates. Janice heard by way of the company grapevine that layoffs would occur in the days to come. She and her coworkers are very anxious and have gathered in the break room to chat. How could corporate leaders relieve employee anxiety in this situation?   a Listen to the grapevine and update employees through a media-rich channel, such as a face-to-face meeting. b Start laying off employees as quickly as possible and blame those employees for not working hard enough. c Use the grapevine to leak information about early retirement packages and generous severance packages for those who choose to leave. d Keep depending on the grapevine as the best way to communicate with employees.