Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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With over 300 stores in 40 countries, IKEA is a major international presence in
retail housewares and furnishings. IKEA publishes country-specific catalogues
with local currency prices guaranteed to hold for 1 year.
• IKEA is a multinational retailer of furniture and home goods. Ingvar Kamprad, the
founder of IKEA, was born in 1926 in southern Sweden. IKEA has now become
known worldwide for its innovative and stylish designs.
• Almost all IKEA products are designed to for flat packaging, which reduces
shipping costs, minimizes transport damage, increases store inventory capacity,
and makes it easier for customers to take the furniture home themselves, rather
than needing delivery.
• But the original reason for it was competitive pressure from IKEAs competitors to
their suppliers, who boycotted IKEA, forcing IKEA to do it themselves
• Slack et al., (2011) define the 4 V’s that characterize operations as: volume,
variety, variability, and visibility
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