Which one of the following characteristics would be the most directly helpful when a leader has to think of new product ideas for his or her group? A) Charisma B) Emotional intelligence C) Sense of humor D) Cognitive skills

Trait approach does not give a conclusive and precise list of traits leaders should have.   a. True b. False.

When building a creative environment, one way to deal with the environmental barrier of reward and recognition is to A. make the workplace stimulating B. allow and even require employees time to explore and be curious C. reinforce the behavior D. make creative problem-solving explicit

Several of the leaders profiled in this chapter were skilled in public speaking and motivating others through their use of language.  How important are good communication skills to effective leadership?  How do communication skills relate to leadership traits?

Mike recently gets a job as an assistant in a marketing firm. He is not quite familiar with the way things work in the firm, so he watches his colleagues closely and tries to learn from the mistakes and achievements of his colleagues. This can be described as A) organizational citizenship behavior B) experiential learning C) mentoring D) social learning

How can a leader use perceptual contrast to seem more effective than they really are?

8. Which types of leaders are primarily concerned with insuring that subordinates perform their work at a high quality level? A) Considerate B) Task-oriented C) LPC D) Relationship-oriented E) None of the above

No matter what ideas Jacqui's staff come up with, she is always willing to hear them out and explore the possibility of changing the way things are currently done. Jacqui can be described as being high on the ______ dimension of the big five model. A) extroversion B) agreeableness C) openness D) conscientiousness E) emotionality

Read “Change Through Persuasion” then choose one element of persuasion that you feel is the most important (set the stage, create a frame, manage the mood, and prevent backsliding). Why do you feel that this element is the most important? Briefly summarize a situation that required change that exemplifies the element of persuasion you identified as the most important. What actions did you or the change leaders take that displayed that element of persuasion? Was it effective? Why or why not? How does communication play a role in these elements?

h ow can a leader effectively guide their team through periods of significant organizational change, while minimizing negative impact and resistance?