What step of the consumer decision making process is the outcome of a difference between actual and desired states?   Question 7 options:   a)  Needs recognition   b)  Information search   c)  Evaluation of alternatives   d)  Post purchase behavior

MARKETING 2018
19th Edition
ISBN:9780357033753
Author:Pride
Publisher:Pride
Chapter6: Target Markets: Segmentation And Evaluation
Section: Chapter Questions
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What step of the consumer decision making process is the outcome of a difference between actual and desired states?
 

Question 7 options:

 

a) 

Needs recognition
 

b) 

Information search
 

c) 

Evaluation of alternatives
 

d) 

Post purchase behavior
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