What kinds of trust violations might allow the parties to reconstruct trust?  From your own experience or that of someone you know well, give an example of a violation that ended a friendship relationship.  Why was the trust unable to be reconstructed?

3. In negotiation, the use of deception seems to increase with     a)  shared goals.   b)  application of the Platinum Rule.   c)  cooperative motives.   d)  incentives for good performance.

What type of conflict style did Ava show at the beginning of her meeting with Veronica and Tony? How do you know?   Multiple Choice   She utilized a competing style because she was assertive.   She utilized an accommodating style because she was assertive.   She utilized a compromising style because she consulted with Veronica and Tony.   She utilized a collaborating style because she consulted with Veronica and Tony.   She utilized a competing style because she consulted with Veronica and Tony.

Course: The Manager as the Negotiator  Communication: Key to effect negotiation Question: Explain how a person validates understanding of a conversation? How do you know what the other party wants?