The shared beliefs, expectations, values, norms and work that influences the way in which individual groups and teams interact with one another and cooperate to achieve organizational goals is normally referred to as: a. Organizational Procedure b. Organizational Custom c. Organizational Culture d. Organizational Practices e. Organizational Polity

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter15: Managing Quality And Performance
Section: Chapter Questions
Problem 1GL: Create a Group Control System Step 1 Form into groups of three to five students. Each group will...
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1. The shared beliefs, expectations, values, norms and work that influences the way in which individual groups and teams interact with one another and cooperate to achieve organizational goals is normally referred to as:
a. Organizational Procedure
b. Organizational Custom
c. Organizational Culture
d. Organizational Practices
e. Organizational Polity

2.Which of the following is not among the areas that managers should concentrate on as they attempt to build trust?
a) Predictability
b) Competence
c) Fairness
d) Communication
e)friendship

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