Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Psychologist and noted author Daniel Goleman has found, however, that effective leaders are alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence.
Using practical examples from the business or any other field explain how the lack of emotional intelligence in an individual or a team leader can affect interaction among individuals and are detrimental to an organization.
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