Intelligent Services, your employer, prides itself on hiring minorities. One candidate fully fits the job requirements for an open position in your division. However, your boss is concerned that some of your customers will not understand the candidate’s limited command of the English language. You are the manager to whom this candidate will report, if selected. What decision will you take and how will you explain/justify it to your boss? Which two programs and/or processes will you introduce in your division to be able to successfully deploy many more such candidates in future?

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter12: Diversity In Organizations
Section12.2: Diversity And The Workforce
Problem 2.1DQ: If blind recruiting helps eliminate bias during the recruitment process, then what does that say...
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Intelligent Services, your employer, prides itself on hiring minorities. One candidate

fully fits the job requirements for an open position in your division. However, your boss

is concerned that some of your customers will not understand the candidate’s limited

command of the English language. You are the manager to whom this candidate will

report, if selected.

  1. What decision will you take and how will you explain/justify it to your boss?
  2. Which two programs and/or processes will you introduce in your division to be able to successfully deploy many more such candidates in future?
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