Identify the statement said by the prospect that represents the objection results from negative feelings? a. I think I can get a better discount from other salespeople b. I don’t have to make a decision today c. I have heard that your firm has a poor delivery service d. I have done Business with Toyota Motors for many years

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Identify the statement said by the prospect that represents the objection results from negative feelings?
a.
I think I can get a better discount from other salespeople
b.
I don’t have to make a decision today
c.
I have heard that your firm has a poor delivery service
d.
I have done Business with Toyota Motors for many years
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