Explain ways to measure customer satisfaction Explain what is meant by customer expectations, provide practical examples Discuss the factors involved in service quality and its impact on the business
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- Explain ways to measure customer satisfaction
- Explain what is meant by customer expectations, provide practical examples
- Discuss the factors involved in service quality and its impact on the business
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Solved in 3 steps
- Explain how service quality is measured and its importance in customer satisfaction and retention.Discuss the role of service quality in customer satisfaction and loyalty. What strategies can businesses employ to improve and measure service quality?explain the differences between customer satisfaction and service quality.