d. Explain the importance of setting standards for delivery of service.
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A: Below is the solution:-
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- List and briefly explain:a. The dimensions of service quality1. Give recommendation in safety and health in logistic service. 2. Give recommendation in compensation in logistic service. 3. Give recommendation in rewards in logistic service.Technology in Services. Describe at least two examples of services that are improved by adding technology. Explain specifically how the service is improved (it is more efficient, more customized, more unique, etc.) Are there any negative consequences of adding technology to the services that you described? If so, please explain
- What are four features of a service traingle?9. Differentiate a good from a service.19- The particular importance of combining online and offline channels lay in the additional advantages that are related to: Select one: a. Internet-based service offering benefits b. the specific cost structure of the Internet. c. Both an Internet-based service offering benefits and the specific cost structure of the Internet are correct d. Both an Internet-based service offering benefits and the specific cost structure of the Internet are wrong
- Write a proposal for appointed service provider is to provide cafeteria services for sit downs, take aways meals for all campus patrols including students and staff and the following must be address in proposal 1. Operating procedure for kitchen staff 2. Emergency preparedness plan, disaster plan and any preventative measures to be implemented in case of emergency in the workplace. 3.Cleaning schedule plan 4. Waste removal plan 5. Pest control plan 6. Hygiene audit planWhat is the service project?15 "Customer is our first priority" is an example of A) policy B) rule C) procedures D) value E) all of the above