Pay for Performance What type of service does it effect? Pros? Cons? Is it effective in improving quality?

Q: What is the service recovery policy?

A: In economics, a service is a transaction where there is no movement of physical goods from the…

Q: What are the three steps of service at Nordstrom.

A: Nordstorm is a department store that focuses on providing personalized service to its customers.…

Q: Why is it essential to involve the employees in the development of Service strategy?

A: The execution of a business plan in order to achieve corporate objectives is known as strategy…

Q: when is the customer said to be satisfied ?

A: Introduction :- Customer satisfaction is the level of satisfaction that customers experience when…

Q: What is foot operated door? What are the uses of it? What are the benefits of it

A: To move through any building safely, hygienic handles or foot-operated doors give confidence to…

Q: service in restaurants creates a positive relationship and increases customer loyalty and why?

A: Customer satisfaction is very important for the business survival since without the customers their…

Q: H ow does service quality influence customer satisfaction and loyalty

A: Service marketing refers to the application of marketing principles and strategies specifically…

Q: What are the three general factors that determine the i t of a new or revised service process?

A: The three general factors that determine the fir of a new or revised service process are Service…

Q: Explain: Customer won’t improve without effort

A: A Lot of effort is being made by the business to increase the customer service level of the…

Q: List two characteristics each differentiating a manufactured good from a service.

A: A manufactured good is a good that is delivered principally by the use of work and cash-flow to…

Q: What Is performance specification?

A: Operations management is the management of business practices within an organization in order to…

Q: Why is needs assessment so often not performed in many organizations?

A: A needs assessment is the managers' techniques or by the organization to check the gap between the…

Q: the Unilever company. Key features of the product and/or service

A: A company will create products and services for customer as part of solutions on their problems.…

Q: Explain the differences between customer satisfaction and service quality. (Write the answer in 500…

A: Customer Satisfaction is the the perceived value received by a customer buy the use of a certain…

Q: What are the techniques for improving service productivity?

A: A service is any operation or advantage that can be provided to another by one person, which is…

Q: Can a process stop? Give reasons.

A: A process is a series of activities that have to be performed to transform the input into output. A…

Q: E xplain the importance of timeliness in meeting customer expectations of service quality

A: Service quality dimensions in marketing refer to the various aspects or criteria that are used to…

Q: How can customers themselves contribute to their service experience quality and satisfaction?…

A: The organizations are offering different products and commodities. Services are also the main…

Q: Which of the following statements is true about value chain in clinical care? a) Reducing patient…

A: Value chain in clinical care has several steps. It is important that the patient receives good…

Q: What are the key factors that hotel may consider in choosing a method that they can apply regarding…

A: Before purchasing or using a product or service, clients always have their personal expectations…

Q: How were the usability and user experience benchmarks broken down into their individual components,…

A: The process of breaking down usability and user experience benchmarks into their individual…

Q: What are the two characteristics of a product or service that dei ne quality?

A: An independent buyer buys a product after comparing its characteristics and qualities. The one that…

Q: Quality differences affect productivity?

A: Quality and productivity are given equal importance and they should be achieved simultaneously.…

Q: Discuss customer service and quality expectations?

A: Customer service comprises a customer's entire set of criteria and expectations for a service or…

Q: List and define the five dimensions of service quality. Describe the services provided by a firm you…

A: ANSWER : Responsiveness : It is the manner wherein the service provider needs to help the customer.…

Q: Explain Customer service and quality expectations?

A: Customer service defines all the requirements and expectations of the customer from a service or the…

Q: Why do service organization must not made PROMISES to their customers

A: The value proposition is the solution offered by the company on the customer's problem. For this,…

Q: What are four features of a service traingle?

A: The Services Marketing Triangle is an essential promoting model. It gives a visual method of…

Introduction to service marketing

Organizations that provide products or products to their consumers use service marketing to enhance brand recognition and revenue. In contrast to product marketing, service marketing promotes intangible transactions that add value to clients. Advertisers utilize efficient service marketing methods to gain client trust and demonstrate how their product may benefit them. Service marketing is interaction and value-based marketing.