Which of the following is probably the most factual statement regarding the continuum of services (i.e., a continuum that goes from pure products to pure services)? a. Fast food type service establishments such as McDonalds are probably equally split between the products it offers (i.e., fast food) and the generally quick service provided. b. Nursing is mostly a product dominated profession. c. The quality of the education a student will receive can easily be evaluated in advance just by evaluating the quality of the college's campus/facilities. d. Dry cleaners and oil change facilities are heavily service dominated as opposed to equipment/product dominated.
Which of the following is probably the most factual statement regarding the continuum of services (i.e., a continuum that goes from pure products to pure services)? a. Fast food type service establishments such as McDonalds are probably equally split between the products it offers (i.e., fast food) and the generally quick service provided. b. Nursing is mostly a product dominated profession. c. The quality of the education a student will receive can easily be evaluated in advance just by evaluating the quality of the college's campus/facilities. d. Dry cleaners and oil change facilities are heavily service dominated as opposed to equipment/product dominated.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Which of the following is probably the most factual statement regarding the continuum of services (i.e., a continuum that goes from pure products to pure services)?
| a. |
Fast food type service establishments such as McDonalds are probably equally split between the products it offers (i.e., fast food) and the generally quick service provided. |
|
| b. |
Nursing is mostly a product dominated profession. |
|
| c. |
The quality of the education a student will receive can easily be evaluated in advance just by evaluating the quality of the college's campus/facilities. |
|
| d. |
Dry cleaners and oil change facilities are heavily service dominated as opposed to equipment/product dominated. |
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