Which of the following is probably the most factual statement regarding the continuum of services (i.e., a continuum that goes from pure products to pure services)?   a. Fast food type service establishments such as McDonalds are probably equally split between the products it offers (i.e., fast food) and the generally quick service provided.    b. Nursing is mostly a product dominated profession.   c. The quality of the education a student will receive can easily be evaluated in advance just by evaluating the quality of the college's campus/facilities.   d. Dry cleaners and oil change facilities are heavily service dominated as opposed to equipment/product dominated.

If you're going to analyze the characteristics of services, back it up with an easy-to-understand example.Inseparability,Heterogeneity,Perishability     .

Which of the following is a tab found on the Customer list? select one:a) Servicesb) Productsc) New Customersd) Products and Services

Enumerate and briefly explain factors affecting the service expectations

Which fundamental ethical principles is related to choosing a health care facility of their choice a. Principle of Respect for Autonomy b. Principle of Beneficence c. Divine command theory d. Principle of justice

Explain what the phrase "service quality" means, as well as the notions of "measuring and monitoring service delivery."

List and briefly explain: a. The dimensions of service equity b. The dimensions of equity

Give a long meaning or what they are doing in the following aviation terminology. 4. Paint shop 5. Sheet metal shop

RoseBud is a local company that supplies fresh roses from Cameroon Highland to the florists The owner of the business keeps the sales information using a system. The system able to give the details of the sales and also produce a report to helps the owner to find out which area has high sales and also the particular item that has high demand.   a. Explain the definition of IS practice by RoseBud.    b. Give an example of data, information, process and knowledge based on the scenario given above.

Give an example of how you should handle a customer when your product/service caused a major problem