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- state whether or not each situation would be considered “compensable time” (and why or why not). Toby works as Call Center Representative. He works from 7am – 4:30am, Monday – Friday with 30minutes for lunch. He also typically takes several “mini-breaks” during the day to smoke. These breakstypically range from 5-10 minutes in length and he would typically take at least, one in the morning andone in the afternoon. Toby prefers to eat his lunch at his desk, however he also tends to answerquestions from his manager and even his co-workers throughout his lunch, because he is the seniorrepresentative on that team. This occurred for at least a year. Toby recently was let go because due toa downsizing in the department. Toby called his former manager, Kelly and stated that he was owed 30minutes of pay for the past year because technically he was doing work while eating. Kelly stated thatthis was not correct, he was on a lunch break and answering questions was completely voluntary. Shewent on…1.As the Operational Manager of an IT department, Defend the use of the MetroE POS and phone Systems from this perspective. 2.Give ONE advantage EACH for the POS and thephone.9 In case of Partial E-commerce , the following is required a. Atleast two of the business activity (order, delivery, Payment) are digital b. Atleast one of the business activity (order, delivery, Payment) are digital c. All of the of the business activity (order, delivery, Payment) are digital
- Discuss the enabling technologies for workflow management. What role does transaction management play in workflow management?Etisalat is an Emirates Telecommunication Group Company , branded trade name Etisalat, is a multinational Emirati based telecommunications services provider, currently operating in 15 countries across Asia, the Middle East and Africa. In Etisalat, Information systems can be grouped into business function information systems. Name five of these categories and briefly discuss how information system support one of these functionsEpsilon Airlines services predominantly the eastern and southeastern united States. The vast majority of Epsilon’s customers make reservations through Epsilon’s website, but a small percentage of customers make reservations via phones. Epsilon employs call center personnel to handle these reservations and to deal with website reservation system problems and for the rebooking of flights for customers whose plans have changed or whose travel is disrupted. Staffing the call center appropriately is a challenge for Epsilon’s management team. Having too many employees on hand is a waste of money, but having too few results in very poor customer service and the potential loss of customers. Epsilon analysts have estimated the minimum number of call center employees needed by day of the week for the upcoming vacation season (June, July, and the first two weeks of August). These estimates are as follows: Day Minimum Number ofEmployees Needed Monday 50 Tuesday 90 Wednesday 45…
- A CISO interacts with many different functional areas across the company, including marketing, sales, finance, and software engineering. Research a management team job description you may not be familiar with, such as the head of marketing or the chief software engineer. Describe the potential conflicts or difference of focus between the information security team and other teams, such as application development, networking, marketing, or finance, and how you would address those conflicts.Cahaya Hospital is one of the largest hospitals in the country. It has recently raised enough funding to build a new enterprise information system. With this new system all medical reports will be digitised and stored in a database from which doctors can retrieve a patient’s record using a PC. Digital records make it easy for several doctors to treat the same patient and there is no need to pass paper reports from one doctor to another. With the new system doctors will type all information into the computers rather than write on paper, and use the records to produce prescriptions directly from the computer.The hospital appointed an external consultant for the project and will form an internal project team to advise and work with the contractor. Individuals from various departments including doctors will be assigned as project team members. Dr. Lim who has no project work experience, has been appointed to head the project team.Required:(a) Identify and evaluate the activities that need…Cahaya Hospital is one of the largest hospitals in the country. It has recently raised enough funding to build a new enterprise information system. With this new system all medical reports will be digitised and stored in a database from which doctors can retrieve a patient’s record using a PC. Digital records make it easy for several doctors to treat the same patient and there is no need to pass paper reports from one doctor to another. With the new system doctors will type all information into the computers rather than write on paper, and use the records to produce prescriptions directly from the computer.The hospital appointed an external consultant for the project and will form an internal project team to advise and work with the contractor. Individuals from various departments including doctors will be assigned as project team members. Dr. Lim who has no project work experience, has been appointed to head the project team. Identify and evaluate the activities that need to be…
- In addition to the food ordering system, Bob and Thelma asked you to develop an employee management system as they have had the challenging task to administer and handle information for all the workers of Hoosier Burger. To have a reliable and up-to-date source of information concerning workers, they need a reliable, fast, readily accessible system from which they can refer and update employee information. When a new worker starts, the worker’s basic information needs to be entered into the new information system. There are different types of workers: cashier, delivery driver, cook, inventory worker. When a worker’s status changes, such change should be updated in the system. A change of workers status could be promotion, dismissal, reclassification, marital status, employment, transfer, 5termination etc. The employee management system should also act as a source of information for payroll. They need to maintain the wage rate of each employee and work hours to prepare their bi-weekly…Samuel is in his mid-40 and has worked for Andres Enterprise for almost 20 years. Samuel has seen theenterprise grow from just over 2o employees when he started to work for enterprise to over 200 today. Eventhough Samuel has been promoted over the years and his responsibility has increased, he has recentlybecome worried about his future at the enterprise. This has something to do with his uneasiness in the use ofcomputers. For the past five years, this was to not much of a concern since computers were not used in anyHR applications. But with Internet gaining so much popularity especially in its application in the field of HR,Samuel is starting to be restless. He feels he is no longer young to learn the new technology aside from thefact that he is having a hard time understanding the system. Because Samuel is so far behind his colleagueswhen it comes to using the new technology, he is shy to ask for help. To make matters worse, a memo wasissued by the head of HR informing everyone to…what are the responsibiliities and dutiesof Network Managers on a day-to-day and long-termtasks such as the following.(a) Operational Tasks; (b) Strategic Tasks (c) Designing for Network Performance.
