Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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Can you guys help me on this? Thank you!
In your responses to your classmates: Tell them two strategies of Negative Messages they used well and how. Next, share one component (quote it from their email) of their email that needs improvement regarding delivering Negative Messages. Explain why this is not the best negative news strategy, and offer an example of how it could be revised (give the exact words you would use to improve the email).
Here is my classmate's work:
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