Assume the role of a computer salesperson for the Can Do Computer Company selling to a small company wanting to equip their field sales force of five salespeople with laptop computers. Assume the laptops you are selling have the following four features: (1) lightweight; (2) preloaded e-mail, contact management, and account profile software; (3) durable; and (4) full video and graphics capabilities. For each of these features, develop a list of potential benefits. How would you determine which features and benefits would be most important to this particular customer? How would you determine if a benefit could be classified as a confirmed benefit? Describe what sales tools and aids you might use to enhance your presentation.

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter18: Personal Selling And Sales Promotion
Section: Chapter Questions
Problem 12DRQ
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Assume the role of a computer salesperson for the Can Do Computer Company selling to a small company wanting to equip their field sales force of five salespeople with laptop computers. Assume the laptops you are selling have the following four features: (1) lightweight; (2) preloaded e-mail, contact management, and account profile software; (3) durable; and (4) full video and graphics capabilities. For each of these features, develop a list of potential benefits. How would you determine which features and benefits would be most important to this particular customer? How would you determine if a benefit could be classified as a confirmed benefit? Describe what sales tools and aids you might use to enhance your presentation.

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ISBN:
9780357033791
Author:
Pride, William M
Publisher:
South Western Educational Publishing