Practical Management Science
Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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  1. A) A crew of mechanics at the Highway Department Garage repair vehicles that break down at an average of λ = 7.5 vehicles per day (approximately Poisson in nature). The mechanic crew can service an average of μ = 12 vehicles per day with a repair time distribution that approximates a negative exponential distribution.

(a)        What is the utilization rate for this service system? 

(b)        What is the average time before the facility can return a breakdown to service?

(c)        How much of that time is spent waiting for service?

(d)       How many vehicles are likely to be in the system at any one time?

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