Average waiting times and ride times for two of DizzyWorld's rides are as follows: Average Waiting Length Time of Ride 50 minutes 10 minutes 60 minutes 10 minutes Ride Magical Mushroom Haunting Roller Coaster a. The percent value-added time for Magical Mushroom is 16.7%. (Enter your response rounded to one decimal place.) Total Process Time 60 minutes 70 minutes The percent value-added time for Haunting Roller Coaster is 14.3 %. (Enter your response rounded to one decimal place.) b. Now suppose DizzyWorld puts in place a reservation system for the Haunted Roller Coaster ride. Here's how it works: The customer receives a coupon that allows him to come back in 60 minutes and immediately go to the front of the line. In the meantime, the customer can wait in line and then ride the Magical Mushroom. Under this new system, what is the customer's total time waiting? Total time riding? What is the new percent-value added time? Fill in the table below (enter your responses for percent value-added time rounded to one decimal place and all other responses as whole numbers). Average Waiting Time minutes Ride Magical Mushroom Length of Ride 10 minutes Total Process Percent Value-Added Time Time minutes

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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Average waiting times and ride times for two of DizzyWorld's rides are as follows:
Average Waiting
Time
Length
of Ride
50 minutes
60 minutes
Ride
Magical Mushroom
Haunting Roller Coaster
a. The percent value-added time for Magical Mushroom is 16.7%. (Enter your response rounded to one
decimal place.)
10 minutes
10 minutes
The percent value-added time for Haunting Roller Coaster is 14.3 %. (Enter your response rounded to one
decimal place.)
Ride
Magical Mushroom
Total Process
Time
60 minutes
70 minutes
b. Now suppose DizzyWorld puts in place a reservation system for the Haunted Roller Coaster ride. Here's how
it works: The customer receives a coupon that allows him to come back in 60 minutes and immediately go to
the front of the line. In the meantime, the customer can wait in line and then ride the Magical Mushroom. Under
this new system, what is the customer's total time waiting? Total time riding? What is the new percent-value
added time? Fill in the table below (enter your responses for percent value-added time rounded to one decimal
place and all other responses as whole numbers).
Average Waiting
Time
minutes
Length
of Ride
10 minutes
Total Process Percent Value-Added
Time
Time
minutes
Transcribed Image Text:Average waiting times and ride times for two of DizzyWorld's rides are as follows: Average Waiting Time Length of Ride 50 minutes 60 minutes Ride Magical Mushroom Haunting Roller Coaster a. The percent value-added time for Magical Mushroom is 16.7%. (Enter your response rounded to one decimal place.) 10 minutes 10 minutes The percent value-added time for Haunting Roller Coaster is 14.3 %. (Enter your response rounded to one decimal place.) Ride Magical Mushroom Total Process Time 60 minutes 70 minutes b. Now suppose DizzyWorld puts in place a reservation system for the Haunted Roller Coaster ride. Here's how it works: The customer receives a coupon that allows him to come back in 60 minutes and immediately go to the front of the line. In the meantime, the customer can wait in line and then ride the Magical Mushroom. Under this new system, what is the customer's total time waiting? Total time riding? What is the new percent-value added time? Fill in the table below (enter your responses for percent value-added time rounded to one decimal place and all other responses as whole numbers). Average Waiting Time minutes Length of Ride 10 minutes Total Process Percent Value-Added Time Time minutes
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