A restaurant mobile app shows the average wait times at each dining establishment that registers for its service, thereby letting would-be diners know when to leave the house, join the waitlist, or make a reservation for next week. This service takes which approach to managing capacity?   a. Advertising and promotion     b. Adding peripheral goods and/or services     c. Providing customers with information     d. Varying the price of goods or services

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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A restaurant mobile app shows the average wait times at each dining establishment that registers for its service, thereby letting would-be diners know when to leave the house, join the waitlist, or make a reservation for next week. This service takes which approach to managing capacity?

  a. Advertising and promotion  
  b. Adding peripheral goods and/or services  
  c. Providing customers with information  
  d. Varying the price of goods or services

 

 

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