What is a successful manager? Is it one that can lead their company to thrive, or is it a manger that can rally the employees to provide quality work? A manager is a person who is responsible for supervising and motivating employees and for directing the progress of the company. A successful manager usually means happy employees and a successful company. The successful manager must possess certain qualities and skills in order to be successful. However, most people who are managers, have been thrown into a position with little or no training or experience. They come in to the company expecting a lot and find out that it is harder than they even could imagine. Many managers who are successful have certain important qualities, characteristics, education and training that make them who they are today. Some of the skills and qualities are to have strong communication skills, the ability to multi task, imagination, motivation, problem solving skills, and of course the desire to be a great manager.
Communication in any business or company in today’s society is critical and an important part of making or breaking that company. So one of the skills that makes a manger effective is the skills to listen carefully to what the employee is trying to say. “Great leaders understand that some of the best leadership
qualities entail listening to others with undivided attention” (Tracy). Many managers today communicate very little to their employees. The managers need to make
What is management? According to Kinicki Williams textbook “Management, management is defined as the pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organizing, leading, and controlling the organization resources (Ch. 1, pg. 5 Management: A practical introduction). I believe in order to be an effective manager you must be a positive, goal orient, organized individual. I also believe an effective manager is an individual that motivates their staff and leads by example. I believe all managers should follow the management process.
2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so
The above statement makes a huge impact, and in the role as manager this is so true. Communication both professionally and personally starts with
According to an article written by Lou Solomon, Two-Thirds of managers are uncomfortable communication with employees. As someone in a position in which you are overseeing any number of individuals this is a problem. As a manager it is very important to be respected and trusted and effective communication can play a key role in just how smoothly a business can run. The managerial position is seen as the position in which employees can go to seek help or direction, the problem here is that not enough managers are trained to overcome the challenges of communication.
Both employees and customers can become confused or irritated by managers' poor interpersonal skills. Interpersonal skills are important to managers charged with building workplace trust and cooperation from staff members who are collectively accountable for furthering business goals. Imprecise and rash business communication frequently results in wasted time because of the need to revisit
As mentioned earlier, recognizing personalities and self-concepts is very important within any organization. From a personal and a management viewpoint, the high expectations of communication skills within my career, has actually been very helpful with the
Communication is an essential skill that has been identified as a distinguishing characteristic of effective leaders. It is imperative that leaders build the skills and ability to effectively communicate both verbally and with the written word, in addition, listening is an invaluable talent for any manager (DuBrin, 2013). Furthermore, leadership communication is crucial when attempting to engage employees in a commitment to change (Portoghese, I., Galetta, M., Battistelli, M., Saiani, L., Penna, L., & Allegrini, E. 2012). Moreover, listening is an often overlooked skill that is a fundamental building block for all leaders. It is obligatory that managers practice the art of listening
Having open and honest communication with individuals and teams is another method of motivating employees. In order for employees to be engaged in achieving departmental goals they must feel as though they are appreciated and their thoughts and ideas are valued. A manager must have effective communication skills with staff to build these relationships. According to Kruse (2012), communication is critical because it forms the backbone for all other engagement efforts. It is important for managers to create a system of two-way communication and not just a method of broadcasting information as found in many organizations. Suggestion for effective communication include: being an active listener, using a variety of personal communication tactics, communicate what the goals
It is essential for business leaders to have excellent verbal and non-verbal communication skills, as leaders are often a symbol of a company’s integrity and this affects not only how customers perceive the company, but also impacts the thoughts and actions of lower positioned employees. For example, a leader that speaks using improper grammar, or writes correspondence with spelling errors throughout it, could project a negative image that can be harmful to a company. Customers might conclude that the leader is incompetent and they might decide that they do not wish to purchase goods from a company that hires inept leaders. Furthermore, employees might become less apt to respect an authority that appears to be uneducated, as well as employees might feel that if the leader disregards using proper communication than it is not necessary for them to use it either. Business leaders need to know when to listen, when to talk, and how to share ideas effectively. Clear and concise communication states exactly how, who, what, and when and serves to guide, direct, protect, persuade, and to inform. Communication is essential for decreasing miscommunications and for increasing productivity, motivation, and efficiency. When someone uses effective communication, he or she is more apt to have favorable results and his or her requests will become granted more often. Furthermore, communication builds goodwill. Having excellent communication skills is
Management involves the tactical aspect of day to day functions and who keeps control of the work environment to make sure the organization is moving forward and in the same direction of the company’s vision. Managers are faced with many responsibilities each day, one of which is managing people. The goal of a successful manager is to achieve the highest productivity of the organization by way of the people he/she manages. A manager is more of a problem solver and takes care of work areas relating to people management, time management, decision making etc.
Mangers who understand different types of communication have the ability to communicate productively and effectively with employees. Although, a manager may try to avoid forwarding bad or negative news to employees, a time will come to deliver unpleasant information. Therefore, using professional and courteous methods can maintain motivation within the workplace.
Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the
The best way to learn how to manage a business is to acknowledge mistakes, and the strategies that resulted in failure. Knowing the internal and external factors that contributed to financial distress, is key to find opportunities for improvement and success, and considered critical to avoid future business failure. Failure is a threat that any organization can face, the key is to acknowledge the issues that arise, as soon as they are presented, and counteract it with the correct approach, and restructure plan as needed. When we talk about restructure, it is referred to leadership and/or management changes, as business failure is directly related to managing styles, and as such a key component of business success. It is vital to understand
An effective manager should focus on the overall objective and prepare for the future. They also need to consider any minor issues that arise because the little things could help the overall objective. An effective manager cannot sit back and manage employees from an office.
Managers are expected to do a multitude of things. A manager has to be a visionary and adaptive to meet the current demands of what is required of them at all level