preview

Unit 501 Promote Communication Essay

Better Essays

Shirley Emilio

Unit 501 Use and Develop Systems that Promote Communication

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

“Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can't get a message across clearly and motivate others to act on it, then having a message doesn't even matter."
— Gilbert Amelio
President and CEO of National Semiconductor Corp.

The above statement makes a huge impact, and in the role as manager this is so true. Communication both professionally and personally starts with …show more content…

Any alterations are recorded and reviews and changes are highlighted to the team.

There are always key elements to assessments and reviews, including the family and friends. Everyone has a responsibility to support individuals and bearing in mind ‘need to know’ information. The aim being able to achieve the highest goal to maintain effective open channels for everyone.

In my role partnerships with:

• Family and friends • Care Staff • GP’s • Nutritionalists • Speech Therapists • Social Workers • Physiotherapists • Consultants • Other Nursing Home Managers • Central Office

All the above are people I may work with in order to gain information, which supports me in my role in making the best decisions and judgments’.
Everyone needs educating and supporting including myself when looking at the individuals preferred method of communication, and everyone in the above list can give valid input in assessing for example swallowing by the speech therapists. This can include communication with the RN, GP for referral, to speaking with the catering chef and carers. By doing this with effective communication and documenting accurately we can ensure that everyone’s input is maximized and as well as being written and passed on verbally it is put into practice. This results in the clients personalized care needs being met

Get Access