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LTSS Case Study Summary

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If only LTSS services are included in the pilot program, planning and implementation to ensure continuity of care should emphasize the following: • The MCO or provider should have expertise in serving the unique needs of the IDD population. Merely shifting individuals with IDD to a managed care program administered by an entity without a developed understanding of IDD needs would risk endangering continuity of care and could result in cost savings at the expense of quality outcomes. • Maintaining a person-centered focus on individual goals and needs and maximizing individual control, choice and independence. • Outreach and engagement activities that educate individuals and families on the choices available; including partnering with advocacy

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