Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
13th Edition
ISBN: 9780135225899
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter D, Problem 6P
a)
Summary Introduction
To determine: Probability that person L is busy.
Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.
b)
Summary Introduction
To determine: Average waiting time of a customer before reaching the operator.
c)
Summary Introduction
To determine: Average number of calls waiting to be answered.
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Question 8.2
A fabric factory has 5 weaving machines in use. These weaving machines need repair after about 20
hours of use. Breakdowns have been determined to be Poisson distributed. Jim, the maintenance
worker can service a weaving machine in an average of 2 hours, following an exponential distribution.
Weaving machine downtime costs $120 per hour. Jim is paid $25 per hour.
a) What is the average time a weaving machine is waiting to be repaired?
b) What is the average number of weaving machines in the repairing area?
c) What is the total hourly costs?
Question 8.1
The computer lab at State University has a help desk to assist students working on computer
spreadsheet assignments. The students patiently form a single line in front of the desk to wait for help.
Students are served based on a first-come, first-served priority rule. Students arrive at the help desk at
the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is
appropriate for the arrival rate and service times are exponentially distributed.
a) What is the average time a student is in the lab?
b) What is the average number of students in the lab?
c) What is the average number of students waiting to receive service?
d) What is the average time a student is in the queue?
e) What is the probability that there are no students at the computer lab?
f) What percentage of the time is the help desk busy?
g) What is the probability that there are exactly 2 students in the lab?
BUSI 2113 PRODUCTION AND
ATIONS MANAGEMENT
YORKVILLE
UNIV ERSI TY…
Question
An average of 17 cars per hour arrive at a single-server drive-in teller. Assume the average service time for each
customer is 4 minutes, and both interarrival times and service times are exponential. Answer the following
questions:
a. What is the mean arrival time?
b. What is the mean service time?
c. What is the probability that the teller is busy?
d. What is the average number of cars waiting in line for the teller?
e. What is the average amount of time a drive-in customer spends waiting in the parking lot?
f. What is the average number of cars in the system?
g. Describe the possible behavior of customer arrivals. Justify your answer.
Chapter D Solutions
Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
Ch. D - Prob. 1DQCh. D - Prob. 2DQCh. D - Question 3. Name the three factors that govern the...Ch. D - Prob. 4DQCh. D - Prob. 5DQCh. D - Prob. 6DQCh. D - Prob. 7DQCh. D - Prob. 8DQCh. D - Prob. 9DQCh. D - Question 10. Describe the behavior of a waiting...
Ch. D - Question 11. Discuss 1he likely outcome of a...Ch. D - Prob. 12DQCh. D - Prob. 13DQCh. D - Prob. 14DQCh. D - Question 15. What happens if two single-server...Ch. D - Prob. 16DQCh. D - Prob. 17DQCh. D - Prob. 1PCh. D - Prob. 2PCh. D - Question D.3 Paul Fenster owns and manages a...Ch. D - Prob. 4PCh. D - Prob. 5PCh. D - Prob. 6PCh. D - Question D.7 Automobiles arrive at the...Ch. D - Question D.8 Virginias Ron McPherson Electronics...Ch. D - Question D.9 Neve Commercial Bank is the only...Ch. D - Question D.11 Bill Youngdahl has been collecting...Ch. D - Question D.12 The wheat harvesting season in the...Ch. D - Prob. 13PCh. D - Prob. 14PCh. D - Prob. 15PCh. D - Prob. 16PCh. D - Prob. 17PCh. D - Question D.19 One mechanic services 5 drilling...Ch. D - Prob. 20PCh. D - Prob. 21PCh. D - Prob. 22PCh. D - Prob. 23PCh. D - Prob. 24PCh. D - Prob. 18PCh. D - Prob. 25PCh. D - Prob. 26PCh. D - Prob. 27PCh. D - Prob. 28PCh. D - Prob. 29PCh. D - Prob. 30PCh. D - Prob. 31PCh. D - Prob. 33PCh. D - Question New England Foundry For more than 75...Ch. D - Prob. 1.2CSCh. D - New England Foundry For more than 75 years, New...Ch. D - Question The Winter Park Hotel Lori Cook, manager...Ch. D - Question The Winter Park Hotel Lori Cook, manager...
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- Question The new accounts loan officer of the Millennium Commercial Bank interviews all customers for new accounts. The customers desiring to open new accounts arrive at the rate of 4 per hour, according to a Poisson distribution, and the accounts officer spends an average of 12 minutes with each customer, setting up a new account. Required 1. Determine the operating characteristics (P0, L, Lq, W, Wq and Pw) for this system. 2. Add an additional accounts officer to the system described in this problem so that it is now a multiple-server queuing system with two channels and determine the operating characteristics required in part A.arrow_forwardQuestion 5 Gorsuch Law Firm has two paralegals. Customers arrive randomly at an average rate of 8 customers per hour and a standard deviation in interarrival times of 5 minutes. Service times have a mean of 8 minutes and a standard deviation of 10 minutes. What is the total time a customer spends in the system? O 7.5 minutes 11.5 minutes 3.5 minutes 83%arrow_forwardQuestion related to queing theory don't copy . In a restaurant, customer arrival is Poisson at 12 per hour. In this restaurant, the customers do self-service. Exponentially distributed service time 5 minutes per customer. Find the average waiting time of a customer in the restaurant.arrow_forward
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