The service factor for the system. Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

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Chapter D, Problem 17P

a)

Summary Introduction

To determine: The service factor for the system.

Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

b)

Summary Introduction

To determine: The average number machines in service and available for drilling.

c)

Summary Introduction

To determine: The impact on machine when second technician is added.

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