Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
12th Edition
ISBN: 9780134741062
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Question
Chapter B, Problem 4P
A
Summary Introduction
Interpretation: J’s utilization according to queuing method should be calculated.
Concept Introduction: Queuing method is the best practice for enhance the service provided within an organization by utilizing their resources.
B.
Summary Introduction
Interpretation: The average number of machines to be repaired should be calculated.
Concept Introduction: Waiting line model is used to calculate the performance. The probability in a waiting line requires to wait for service.
C
Summary Introduction
Interpretation: The average time of a machine is out of service should be calculated.
Concept Introduction: Waiting line model is used to calculate the performance. The probability in a waiting line requires to wait for service.
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Benny's arcade has six video game machines. The average time between machine failures is 50 hours. Jimmy, the maintenance manager can repair a machine in 5 hours on average. The machines have an exponential failure distribution, and Jimmy has an exponential service-time distribution.
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Chapter B Solutions
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
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