Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements?
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What is the utilization?
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What is the expected number of customers in the system (L)?
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What is the expected waiting time (in hours) for the system (W)?
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What is the expected number of customers in the queue (Lq)?
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What is the expected waiting time (in hours) in the queue (Wq)?
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