Business Driven Technology
7th Edition
ISBN: 9781259567322
Author: Paige Baltzan Instructor
Publisher: McGraw-Hill Education
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Chapter 9, Problem 4MBD
Program Plan Intro
Decision support system (DSS)
DSS is a computer-based system similar to management
- MIS is the system that gives the information required by the different level of the organization and also helps the managers of the middle-level to organize the resource.
- Online Analytical Processing (OLAP) can also be involved in some of the DSS. It is used to make query and analyze the data stored in the data mart and
databases. - OLAP utilize the set of tools to create queries and to give the data in a multidimensional view.
- For example, the general manager who is in charge of 100 stores can collect the information of sales of all stores to in order to identify the current preferences of the customer.
Types of DSS analysis techniques:
- What-If Analysis
- Sensitivity Analysis
- Goal-Seeking Analysis
- Optimization Analysis
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CASE:Change Management for ERP System ProjectYou are a member of the human resources organization of a mid-sized manufacturing company that is implementing a new enterprise resource planning system that will have a major impact on the way some 50 members of the company perform their jobs. In addition, many other employees will need to be retrained on how to obtain the management reports and perform the data analysis they need for decision making.
Questions:
1. How could Lewin’s force field analysis be applied to this project?
2. How might the diffusion of innovation theory be applied to this project?
Topic Management Information System
Please to create a chart base on the information below cross functional interactions chart for a recovery policy request
The Policy Change Request process diagram should start with the client submitting a request for a change in coverage to the customer service department. The customer service representative will verify the client's information and send the request to the Finance department for approval. Once approved, the IT department will update the client's deduction amount in the system and notify the Marketing department to update the client's policy premium. The Finance department will also notify the client's employer of the updated deduction amount.
information technology -
Why can't managers receive information as rapidly as they can with a Decision Support System using a Management Information System ?
Chapter 9 Solutions
Business Driven Technology
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