Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 9, Problem 14CQ
Summary Introduction

To determine: The option that defines a robust process.

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Which of the following definitions describes a robust process?a. A process is robust if it can tolerate variation in input and environmental variableswithout producing a defect.b. A process is robust if it has a lot of automation built in.c. A process is robust if it uses control charts.d. A process is robust if its process capability index is greater than 1.
Which of the following statements is NOT true about the process capability ratio? a. The process capability ratio is a ratio for determining whether a process meets design specifications. b. The process capability ratio is computed as the difference of the upper and lower specification limits divided by six standard deviations. c. The process capability ratio is a ratio of the specification to the process variation. d. A capable process has a process capability ratio less than one.
A process screens a certain type of potash granule, resulting in a mean diameter of 0.067 cm and a standard deviation of 0.004 cm. The allowable variation in granule diameter is from 0.048cm to 0.087cm. Is the process capable? a. Cannnot be determined because sample size is not available b. Cannot be determined because USL and LSL information is not available c. Process is NOT capable d. Process is capable
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