OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 9, Problem 12P

a)

Summary Introduction

To determine: The values of Cp and Cpk.

Introduction:

Process capability:

Process capability is the measure of repeatability of a process over and over with consistency in the manufacturing, relative to the requirements asked by the customer.

b)

Summary Introduction

To explain: What could be done to improve the process capability to 1.0.

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BlueMoon Bottlers has a bottle-filling process with a mean value of 64 ounces and a standard deviation of 8 ounces. Suppose the upper and lower specification limits are 71 and 57 ounces, respectively. What is the process capability index of this process? (Note: You MUST show every single step and detailed derivation for full credit)
The specification for a plastic liner for concrete highway projects calls for a thickness of 6.0 mm ± 0.1 mm. The standard deviation of the process is estimated to be 0.02 mm. What are the upper and lower specification limits for this product? The process is known to operate at a mean thickness of 6.03 mm. What is the Cp and Cpk for this process? About what percent of all units of this liner will meet specifications?
A weighing process has an upper specification of 1.751 grams and a lower specification of 1.632 grams. A sample of parts had a mean of 1.7 grams with a standard deviaiton of 0.023 grams. Round your answer to four decimal places. What is the process capability index for this system?
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