Essentials of MIS (13th Edition)
13th Edition
ISBN: 9780134802756
Author: Kenneth C. Laudon, Jane Laudon
Publisher: PEARSON
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Chapter 7, Problem 9HMP
Explanation of Solution
Factors:
BestMed Medical Supplies Corporation contains many factors that to be considered when adopting a system for unified communications such as:
- The total cost
- The level of productivity and
- Compatibility with the current business model.
Costs:
- The company needs to find out total investment for a unified communications system.
- They will also have to find out the profits of the system will eventually balance the investment costs.
- The company should make the change only if they can predict benefits such as profit margins.
Productivity:
- A system of unified communications will be able to combine all distinct communications modes into a single service that is accessible to the entire company.
- The user or employee can simply move back and forth between different communication types such as data communications, e-mail, voice communication and instant messaging...
Explanation of Solution
Key decisions:
The following key decisions are used to identity whether the company should adopt the technology:
- Costs of hardware and software
- Costs of deployment and upgrades
- Costs of maintenance and support
Costs of hardware and software:
- Based on the vendors the cost of software will varies because they use different software.
- The company wants to decide which vendor will give the best software with a functionality that meets the need of the business goals.
- Based on the infrastructure of the company the cost of hardware is estimated.
- The routers and hubs or switches are also included in these costs.
Costs of deployment and upgrades:
- The company has to ensure that the software is actually usable and compatible with the system...
Explanation of Solution
Necessity of unified communication and its costs:
“Yes”, it is necessary to find more about the unified communi...
Expert Solution & Answer
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What are features of Unified Communications Systems? How do they benefit the businesses that deploy them?
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1. Given that Valley Enterprises opted to implement Voice over Internet Protocol (VoIP) servicein its Phoenix, Arizona, service area. The company has 15 locations in the Phoenix area, allwith local area networks and all with secure Wi-Fi connections. The company’s current phonesystem was designed and implemented in the 1950s, when Valley operated in three locations.As more locations were added, standard telecommunications solutions were implemented,with little thought devoted to compatibility. Over the years, phone services were added asnew buildings and facilities arose. Valley CEO Doug Wilson heard of VoIP at a trade showand contacted TMR Telecommunications Consultants, requesting a bid. TMR spent a weekwith the CIO of Valley Enterprises, gathering data, and submitted a bid for $50,000 in late2007. The project was to be started by March 2008 and completed by January 2009. The bidwas accepted.TMR started the project in March 2008. In late July 2008, TMR was bought out by…
Chapter 7 Solutions
Essentials of MIS (13th Edition)
Ch. 7.3 - Prob. 1CQ1Ch. 7.3 - Prob. 2CQ1Ch. 7.3 - Prob. 3CQ1Ch. 7.3 - Prob. 4CQ1Ch. 7.3 - Prob. 5CQ1Ch. 7.3 - Prob. 1CQ2Ch. 7.3 - Prob. 2CQ2Ch. 7.3 - Prob. 3CQ2Ch. 7 - Prob. 1IQCh. 7 - Prob. 2IQ
Ch. 7 - Prob. 3IQCh. 7 - Prob. 4IQCh. 7 - Prob. 5IQCh. 7 - Prob. 6IQCh. 7 - Prob. 1RQCh. 7 - Prob. 2RQCh. 7 - Prob. 3RQCh. 7 - Prob. 4RQCh. 7 - Prob. 5DQCh. 7 - Prob. 6DQCh. 7 - Prob. 7DQCh. 7 - Prob. 8HMPCh. 7 - Prob. 9HMPCh. 7 - Prob. 10HMPCh. 7 - Prob. 11HMPCh. 7 - Prob. 13CSQCh. 7 - Prob. 14CSQCh. 7 - Prob. 15CSQCh. 7 - Prob. 16CSQCh. 7 - Prob. 17CSQCh. 7 - Prob. 18MLMCh. 7 - Prob. 19MLM
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