Chapter 7, Problem 7.3UYK

Explanation of Solution

Business Process Reengineering:

Changing the whole system in order to support organization’s task and cut down costs. It basically starts with advanced assessment of the organization’s mission, its strategic objectives and consumer needs. Business process reengineering is also called as business transformation.

Business process reengineering is:

• A difficult process
• A slow process
• Very expensive

Information Silo occurs in three workgroup IS:

The three departmental information systems that share common data are: Financial department, Library department, and Administrator department.

The information silo is that, all the mentioned departments share common data like student’s name, age, department, enroll ID, etc.

Problems caused by these silos:

The problems might cause by the above information silo are as follows:

• Redundant data or data duplication
• Disjointed process

Departments / Problems	Redundant data	Disjointed process
Financial Department	The three departments share common data like student’s name, age, department, enroll ID, etc...