Chapter 7, Problem 22SE

Survey Response To determine if patrons are satisfied with performance quality, a theater surveys patrons at an evening performance by placing a paper survey inside their programs. All patrons receive a program as they enter the theater. Completed surveys are placed in boxes at the theater exits. On the evening of the survey, 500 patrons saw the performance. One hundred surveys were completed, and $70\%$ of these surveys indicated dissatisfaction with the performance. Should the theater conclude that patrons were dissatisfied with performance quality? Explain.