Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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Chapter 5, Problem 5.14AC
Summary Introduction

Case summary:

A way through which the consumers could assess is to find out significant attributes and evaluates how the buying alternatives perform on such attributes. Every attribute like the size of the screen is provided a weight to affect its importance level to that customer. Later, the customer assesses every alternative on every attribute.

A table is provided with various attributes and its importance of weight for three brands, Brand A, B, and C.

Characters in given case:

  • Brand A, B, and C

To determine: The brand that the consumer is probable to buy and the two ways through which the marketer could develop the consumer chance of buying the product.

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Calculate the scores for brands B and C. Which brand would this consumer likely choose? One way consumers can evaluate alternatives is to identify important attributes and assess how purchase alternatives perform on those attributes. Consider the purchase of a notebook computer. Each attribute, such as memory, is given a weight to reflect its level of importance to that consumer. Then the consumer evaluates each alternative on each attribute. For example, in the table, memory (weighted at 0.5) is the most important computer purchase attribute for this consumer. The consumer believes that Brand C performs best on memory, rating it 7 (higher ratings indicate higher performance). Brand B rates worst on this attribute (rating of 3). Size and price are the consumer’s next most important attributes. Warranty is least important. A score can be calculated for each brand by multiplying the importance weight for each attribute by the brand’s score on that attribute. These weighted…
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