Essentials of MIS (13th Edition)
Essentials of MIS (13th Edition)
13th Edition
ISBN: 9780134802756
Author: Kenneth C. Laudon, Jane Laudon
Publisher: PEARSON
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Chapter 5, Problem 2IQ

Explanation of Solution

Face-to-face contact with customers:

Explanation of Solution

Details of work with customers:

  • The details of work is shown below:
    • The work was in support section of a company.
    • The work was to rectify issues of customers with products of company.
    • The customers may come directly to the reception to have discussion with the issues...

Explanation of Solution

Customers with technology platform:

  • Yes, have resolved technology issues facing by customers...

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