Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
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Chapter 5, Problem 11P
Summary Introduction

To prepare: A telephone caller script for annual phone-a-thon fund raiser in a university.

Introduction: Phone-a-thon is an annual fund raising event conducted by 155 J federations in Country NA. It helps to raise funds for the university’s alumni and use the funds to provide scholarships and help the eligible students.

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QUESTION 1 Match the term to the definition. Not all terms will be used. ✓ The place where training is conducted The organization and coordination of a training program ✓ An organized program of study designed to meet a complex learning objective ✓ Covers more specific learning objectives and addresses a more limited number of competencies or skills 60°F Cloudy ✓ The translation of the content and sequence of training activities into a guide used by the trainer to help deliver training 7 ✓ Measures that a company and its trainer use to evaluate training programs The process of collecting the outcomes needed to determine whether training has been effective Evaluation conducted to improve the training process; usually conducted during program design and development V ✓ Evaluation of the extent that trainees have changed as a result of participating in the training program ✓ An evaluation design in which both pre-training and post-training outcome measures are collected QUESTION 2 What…
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Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)

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