Managerial Accounting (4th Edition)
Managerial Accounting (4th Edition)
4th Edition
ISBN: 9780133428377
Author: Karen W. Braun, Wendy M. Tietz
Publisher: PEARSON
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Chapter 4, Problem 4.50ACT

ABC in Real Companies

Choose a company in any of the following categories: airline, florist, bookstore, bank, grocery store, restaurant, college, retail clothing shop, movie theater, or lawn service. In this activity, you will be making reasonable estimates of the types of costs and activities associated with this company: companies do not typically publish internal cost or process information. Be reasonable in your cost estimates and include your assumptions used in selecting costs.

Basic Discussion Questions

  1. 1. Describe the company selected, including its products or services.
  2. 2. List eight key activities performed at this company. Choose at least one activity in the areas of production, sales, human resources, and accounting.
  3. 3. For each of the key activities, list a potential cost driver for that activity and describe why this cost driver would be appropriate for the associated activity.
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Value chain classifications Match each of the following cost items with the value chain business function where you would expect the cost to be incurred: Cost Item Answer Business Function a. Research and development b. Design c. Production d. Marketing e. Distribution t Customer service 1. Labor time to repair products under warranty 2. TV commercial spots 3. Labor costs of filling customer orders 4. Testing of competitor's product 5. Direct manufacturing labor costs 6. Development of order tracking system for the Internet 7. Printing cost of new product brochures 8. Hours spent designing childproof bottles 9. Training costs for representatives to staff the customer call center 10. Installation of robotics equipment in manufacturing plant
Have a conversation with an Owner-Manager of a business in Australia or a Manager in an organization such as a Bank, Retail Store, Restaurant, Hotel, Factory etc. Ask the Owner-Manager or the Manager the following questions: Does the business collect and use cost information for planning and control purposes? How often? ii) i) ii) Who is responsible for the collection of cost information? Be as specific as possible. ii) What type of cost information does the business collect? Provide examples incl. types of reports. iv) How important does the Owner-Manager or the Manager believe cost information are to iv). the Business's success? Explain. IF
Concepts and terminology From the choices presented in parentheses, choose the appropriate term for completing each of the following sentences:   The salaries of salespeople are normally considered a (period, product) cost. The plant manager’s salary would be considered (direct, indirect) to the product. Long-term plans are called (strategic, operational) plans.

Chapter 4 Solutions

Managerial Accounting (4th Edition)

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