Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN: 9781305969308
Author: Richard L. Daft
Publisher: South-Western College Pub
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Chapter 3, Problem 7DQ
Summary Introduction

To classify:

The given companies as high or low uncertain environment.

Introduction:

In the technological environment, every organization is found to lack the information in relation to the facts around. The business might face uncertain situations under which they might lose their customers very easily. These situations are unknown by the organization. The way in which the organization tackles the situation proves their consistency.

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The current coronavirus (COVID-19) global health pandemic struck in December 2019, forcing the need for digitization of business activities and remote operations, which was considered a “nice to have” to immediately become a “critical to have” to survive in the ever increasingly uncertain business environment. The extreme environmental shocks caused by the COVID-19 pandemic and other global crises, has precipitated in business failures. Therefore, the survival of businesses will be largely influenced by comprehensive environmental assessment, putting in place effective management activities and managing the change. As a consultant to a group of Small and Medium Scale Enterprises (SMEs); you are required to assist them with; a) Analyzing two (2) internal and two (2) external environmental factors that can have influence on the activities of SMEs in adjusting to the pandemic. b) The use Kotter's eight (8)stages in planned change to manage the changes for SMEs.
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