Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 2, Problem 17PA
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To determine: The average associate employed at the consulting company.
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Flintstone Incorporated is a large telecommunication company that provides video conferencing for clients around the world. You are the Supervisor of the internal local area network section of the IT department. There are numerous opportunities for advancement within the company for all but the highest ranking employees.
You are in charge of sixteen (16) employees, all of whom are technicians responsible for keeping the company’s internal network functioning properly. There are employees with many levels of experience—from brand new employees just out of college, to employees with 10 years of experience within the company.
Tim, a new employee, has begun working for you. He has no experience except what he gained as a college student and is eager to become a competent and ideal employee.
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Explain in detail, the steps you would take to ensure Tim is given the opportunity to become the best possible performer.
Strategic staffing is a critical component of effective human resource management, endompassing the acquisition, deployment, and retention of the right talent. It involves aligning the skills and competencies of employees with the organizational goals and ensuring that the workforce is both adequate and flexible to meet evolving business needs. Successful staffing requires a thorough understanding of the organization's short-term and long-term objectives, as well as the ability to forecast future talent requirements. In addition to recruitment, staffing also involves training and development initiatives to enhance the skills of existing staff and ensure they stay abreast of industry trends. A strategic approach to staffing contributes not only to the immediate operational needs of the organization but also to its long-term sustainability and competitiveness.
Question: How can organizations develop and implement a strategic staffing plan that anticipates future talent needs and aligns…
Staffing is a critical function within any organization, playing a pivotal role in ensuring that the right people are in the right positions to drive the company towards its goals. Effective staffing involves a careful balance between recruiting, selecting, training, and retaining employees. The process begins with identifying the staffing needs of the organization, considering factors such as the nature of the work, the skills required, and the organizational culture. Recruitment strategies are then employed to attract a pool of qualified candidates. The selection process involves assessing the candidates' skills, qualifications, and cultural fit to make informed hiring decisions. Once employees are on board, ongoing training and development programs help them grow within their roles and contribute to the overall success of the organization. In essence, staffing is not just about filling positions; it is about building a talented and motivated workforce that can adapt to the…
Chapter 2 Solutions
Operations Management
Ch. 2 - From the perspective of process analysis, which of...Ch. 2 - Prob. 2CQCh. 2 - Prob. 3CQCh. 2 - It is election day and 1800 voters vote in their...Ch. 2 - Prob. 5CQCh. 2 - Prob. 6CQCh. 2 - Prob. 1PACh. 2 - For the purpose of process analysis, which of the...Ch. 2 - Prob. 3PACh. 2 - Prob. 4PA
Ch. 2 - Prob. 5PACh. 2 - Prob. 6PACh. 2 - TABLE 2.5 Time Stamps of 10 Customers Who Visited...Ch. 2 - Prob. 8PACh. 2 - Prob. 9PACh. 2 - Prob. 10PACh. 2 - Prob. 11PACh. 2 - Patients take a drug for severe acne for 6 months...Ch. 2 - Prob. 13PACh. 2 - A large-scale bakery is laying out a new...Ch. 2 - LaVilla is a village in the Italian Alps. Given...Ch. 2 - Prob. 16PACh. 2 - Prob. 17PA
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- In addition to its foundational role in assembling a competent workforce, staffing also plays a pivotal role in adapting to the evolving needs of a business environment. It involves anticipating changes in the industry landscape, technological advancements, and shifts in consumer preferences. Proactive staffing strategies not only respond to immediate talent requirements but also position organizations to stay agile and competitive in the long run. This adaptability is crucial in a rapidly changing world, where the ability to quickly identify, recruit, and develop the right talent can be a key differentiator. Moreover, an effective staffing approach is not confined to the recruitment phase but extends to continuous development, training, and performance management, ensuring that employees are equipped with the skills needed to navigate the challenges of an ever-changing business environment. Question: How does organization incorporate flexibility and adaptability into its staffing…arrow_forwardPat Nelson is the assistant director of human resources in charge of recruitment for Central Bank, a large, full-service banking institution. One of Pat’s major responsibilities each spring is to visit as many college campuses as he can to interview graduating seniors for credit analyst positions in the commercial lending area at Central Bank. Although the number varies, he usually ends up hiring about 20 new people, most of whom come from the same schools, year after year. Pat has been doing recruitment for the bank for more than 10 years, and he enjoys it very much. However, for the upcoming spring he is feeling increased pressure from management to be particularly discriminating about whom he recommends hiring. Management is concerned about the retention rate at the bank because in recent years as many as 25% of the new hires have left. Departures after the first year have meant lost training dollars and strain on the staff who remain. Although management understands that some new…arrow_forwardThe Long-Term Employee Bill Harrison is 57 years old and has been with Ross Products for 37 years. He is on a top-paying machine-operator job and has been for the last 20 years. Bill is quite active in community affairs and takes a genuine interest in most employee activities. He is very friendly and well-liked by all employees, especially the younger ones, who often come to him for advice. He is extremely helpful to these younger employees and never hesitate to help when asked. When talking with the younger employees, Bill never talks negatively about the company. Bill's one shortcoming, as his supervisor Alice Jeffries sees it, is his tendency to spend too much time talking with other employees. This is not only causing Bill's work to suffer but also, perhaps more importantly, hinders the output of others. Whenever Alice confronts Bill with the problem, Bill's performance improves for a day or two. It never takes long, however, for Bill to slip back into his old habit of storytelling…arrow_forward
- You have just graduated from the medical technology program and have been hired by a hospital-based laboratory. This is a hospital that you have not trained in and is completely new. You have been hired for the evening shift 4- 12. In detail, explain how you would approach the first 3 months of your employment. Remember the first three months of any new employment is probationary.arrow_forwardThe Scenario: Assume that you are applying for the HR officer position at the HR Department of International School (IS). As part of the assessment, they request you to support the recruitment of 10 lecturers in business administration. Candidates for the lecturer position must possess PhD degrees from English speaking countries and be able to teach in English. Specifically, they ask you to do the following task: Develop a plan for recruitment of the lecturers Write about 400-500 wordsarrow_forwardRead this article about the 25 lowest paying jobs in the U.S.: https://www.thebalancecareers.com/top-worst-paid-jobs-2061699 Select one of the jobs listed and answer the following questions: What is the mean annual wage for this job? (use the figures in the article). Calculate the hourly wage for this job (use 40 hours/week * 50 weeks/year = 2,000 hours to find the answer) In your own words, explain why do you think this job has such a low wage range? Use vocabulary you have learned in this class and information from this article to support your argument (how does the law of supply and demand affect the wages for workers in this profession? Is there any competition? What about technology? Etc.)arrow_forward
- Mr. Abdullah works as a sales team leader supervising 10 staff in his sales region. As part of his responsibility, he has to fill a form about each staff he supervises. In this form, he has to give feedback on the performance of the staff during the last 1 year.This form belongs to which of the following HR sub-function? A)Recruitment and selection B)Performance appraisal C)Job analysis D)Job evaluationarrow_forwardMs. Nazia works in the HR department of a national company. Her responsibility is to welcome newly hired staff, provide them information about company history, values, and ownership. She also arranges a physical tour of the facility and arranges interaction between newly hired staff and existing staff. Which of the following functions is performed by Ms. Nazia? Performance appraisal Placement Induction and orientation Recruitmentarrow_forwardEffective staffing is a critical component of organizational success, as it involves the careful selection and deployment of personnel to achieve business objectives. The process encompasses activities such as recruitment, hiring, training, and retention, all aimed at ensuring that an organization has the right people in the right positions. Strategic staffing involves not only filling current vacancies but also planning for future workforce needs, considering factors such as skill gaps, industry trends, and technological advancements. A well-staffed organization not only meets its operational requirements but also fosters a positive work environment, encourages employee development, and contributes to overall productivity. As businesses evolve, the staffing strategy must adapt to changing demands and market dynamics, making it imperative for organizations to continuously assess and refine their staffing approaches. Question: How does your organization prioritize long-term staffing…arrow_forward
- Effective staffing begins with meticulous planning, a crucial phase that involves forecasting organizational needs, identifying potential gaps in skills and expertise, and developing comprehensive strategies to address those gaps. Planning in staffing encompasses both short-term and long-term perspectives, considering factors such as business expansion, technological advancements, and market trends. A well- thought-out staffing plan not only helps in streamlining the recruitment process but also ensures that the organization is equipped with the right talent to meet its strategic objectives. It involves collaboration between various departments to understand their specific requirements, aligning workforce planning with business goals, and establishing a framework for continuous evaluation and adjustment. In essence, strategic staffing planning is a forward-looking endeavor that positions an organization to navigate uncertainties and capitalize on emerging opportunities in the dynamic…arrow_forwardThe CEO has hinted that only full-time permanent new recruits will receive an induction as she feels that they aren’t worth it for those on temporary or part-time contracts. What advice would you give them?arrow_forwardOutline an HR operating model which can support any start-up. An operating model that will reinforce business objectives and alignment including efficient approach to the delivery of the HR services to the business. Underline the theories and analysis of the operating model, including advantages and disadvantages of the model selected.arrow_forward
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