EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 16, Problem 9PA
Summary Introduction
Interpretation: The control limits needs to be determined for c chart based on the given information.
Concept Introduction:A c chart helps in monitoring the number of defects in the process over time and improvement decisions can be made based on the control chart.
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What makes statistical process management such an important tool for quality control?
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Number Defective
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9
18
7
14
4
8
9
18
1
2
9
18
11
22
5
10
5
10
8
16
7
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a. Insert the mean proportion defective, UCL, and LCL. (Leave no cells blank - be certain to enter "0" wherever required. Round your intermediate calculations and final answers to 2 decimal places.)
Mean proportion defective
UCL
LCL
c. Does it appear that the number of complaints is out of control for any of the months?multiple choice
Yes
No
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