Chapter 16, Problem 2AYK

Explanation of Solution

Wiki attracting customers:

Wiki attracts their customers by the following ways:

• Wiki aids their customers to keep updated themselves about a particular product, service, or a topic.
• Though it is cheap and easier tool, it attracts customers more easily.
• Wiki allows people to add or remove content which helps the customers to keep them updated with latest data at any time.

Wiki aids partners and employees:

Wiki helps their partners and employees by the following ways:

• With the help of Wiki, partners can identify the company’s status and performance. The people need not to depend on the company’s admin to know the information.
• Wiki provides legal and true facts which help the partners and customers.
• Partners can view company’s internal meeting agenda.
• Employees find it easier to upload and modify company’s information...