Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Question
Chapter 16, Problem 1CQ
Summary Introduction
To determine: The thing that would occur for the given situation.
Expert Solution & Answer
Explanation of Solution
Given information:
It is given that a summer camp offer one-week programs. However, it faces a challenge with long queues on each Saturday morning when the parents try to check-in their children. They have the plan of adding more staff to assist the check-in process.
Determine the thing that would occur for the given situation:
Adding more staff to assist the check-in process will decrease the average waiting time of the parents, decrease the maximum waiting time, and the average waiting time of the parent who are waiting to check-in their child will also be reduced.
Hence, option (g) is correct and options (a), (b), (c), (d), (e), and (f) are incorrect.
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