Case summary: The department of VA in the US works for assisting the V by providing them with health care and other benefits. This department has a million budget to ensure that timely access is provided to families and survivors; however, this department is facing many problems. It was found that the system had many problems as people have to wait for a long to get to the facilities and there were falsifying records. The president took immediate action for this and provided all the required resources. MD who took over as the new president tried to correct the situation. After two years, it was again found that the money was improperly managed and hospitals that needed the amount were not assigned. MD however said that veterans should not state about the time lag for which criticism was also made. MD was hence fired, and DS was made the secretary of the department. Many complaints were again made, and a new investigation was made. The investigation found that top leadership at VA had a climate of complacency. The report found that leadership was aware of the problems but did not act properly. DS then left or was fired from VA and RJ was made the new secretary of VA. However, many kinds of complaints were also made against RJ considering his moral and ethical behavior. The VA despite facing all these problems had continued to provide good service to the veterans and the department needs a competent and experienced leader.
To explain:The way in which transformational leadership theory can suggest the approach of the next VA secretary to complete the tasks of the struggling agency.
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Chapter 14 Solutions
Gen Combo Looseleaf Management; Connect Access Card
- Select 2-3 main challenges to focus your research on leadership in nursing industries, analysis and recommendations on. Draw on key theories and understandings of leadership to analyse and discuss key challenges identified in your report to leadership success and developing leaders for the future. Based on your discussion, recommend strategies for leadership development that could contribute to addressing challenges and encourage successful leaders into the future.arrow_forwardFrom a manager's point of view, is being able to understand human behavior at work the most important requirement for managerial success? Do you agree or disagree? Justify your answer. To answer the basic question, you must take into consideration the following: How important is the discipline of organizational behavior in the functions and roles of management? Do external environmental factors affect and influence the behavior of individuals in the organization? Explain. In what areas? Mention them.arrow_forwardHow organizations can put efforts for effective planning of Leadership development through trainings and enhancing the capability of strategic leadership.arrow_forward
- How to create a comparison chart that looks at the role of ethical leadership in an organization, including leadership development, challenges, trends, and the legal and ethical dilemmas impacting organizations of the 21st century?arrow_forwardWhat are the key differences between transactional and transformational leadership approaches, and how do they impact organizational effectiveness?arrow_forwardWhat are the different leadership styles that managers can adopt? How do these styles impact employee motivation and job satisfaction?arrow_forward
- What are the psychological aspects of management, including motivation, communication, and conflict resolution, and how can these factors be leveraged for better outcomes?arrow_forwardHow to deal with an oppressive boss? State the ways to overcome it?arrow_forwardHow does accountability of managers relate to leadership, organizational structures, and the mission and vision of an organization?arrow_forward
- How can organizations effectively develop and nurture leadership capabilities to drive success and adaptability in a rapidly changing business environment?arrow_forwardhow senior manager empower their employees?arrow_forwardDefine Situational Leadership,discuss the four (4) areas/types of Situational Leadershiparrow_forward
Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning