Case summary: The department of VA in the US works for assisting the V by providing them with health care and other benefits. This department has a million budget to ensure that timely access is provided to families and survivors; however, this department is facing many problems. It was found that the system had many problems as people have to wait for a long to get to the facilities and there were falsifying records. The president took immediate action for this and provided all the required resources. MD who took over as the new president tried to correct the situation. After two years, it was again found that the money was improperly managed and hospitals that needed the amount were not assigned. MD however said that veterans should not state about the time lag for which criticism was also made. MD was hence fired, and DS was made the secretary of the department. Many complaints were again made, and a new investigation was made. The investigation found that top leadership at VA had a climate of complacency. The report found that leadership was aware of the problems but did not act properly. DS then left or was fired from VA and RJ was made the new secretary of VA. However, many kinds of complaints were also made against RJ considering his moral and ethical behavior. The VA despite facing all these problems had continued to provide good service to the veterans and the department needs a competent and experienced leader.
To evaluate:The VA leaders from the perspective of trait theories and the traits possessed by each of the leaders and the traits they lack.
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Chapter 14 Solutions
Gen Combo Looseleaf Management; Connect Access Card
- What is the situational leadership model and why companies use it?arrow_forwardTo what extent are leader traits and skills the result of heredity or learning?arrow_forward3.Explain the key traits of the big Five Personality Model and describe how they predict behaviour at work. 4.Use an example to explain one of the contingency theories of leadershiparrow_forward
- A brief summary of each of the following: Path-Goal Theory Leader-Member Exchange Theory Transformational Leadership Authentic Leadershiparrow_forwardto whta extent are leader traits and skills the result of heredity or learning,describe the research that has been done to answer this questionarrow_forwardwhat is situational leadership and how is it applied by a manager?arrow_forward
- Respond to this statement: Diverse leadership is a competitive advantage. What is the most compelling business argument for diverse leadership teams?arrow_forwardWith respect to the Rising Star case study, critically review how role congruity theory help to explain why women are often not considered for certain promotions and are under-represented in leadership roles. To support your answer, draw upon Hoobler, Wayne & Lemmon (2009), Ibarra, Ely & Kolb (2013) and Elsesser & Lever (2011). What is the current state of play with respect to female representation in leadership roles/ What is role congruity theory? How does it help explain why women are under-represented in leadership roles? What other explanations are there? Hoobler on perceptions of child care etc. Case study: When should a rising star make her pregnancy public? "Anything for you?" the waiter asked Leila. She and Konstantinos exchanged glances. "No, I'm all set," Leila said. "Just the menu." She sighed and turned to her husband. "It doesn't feel quite the same to celebrate without wine." "I'll stop drinking, too, if you want — in solidarity," Konstantinos said. Leila…arrow_forwardExplain the concept of emotional intelligence and its relevance to effective leadership styles.arrow_forward
- What similarities and differences can be found between transformational and transactional leadership? Which leadership style is best suited for fostering and managing diversity within your organization?arrow_forwardWhy is knowledge of role relationships important for managers? What purposes are served by status differentiations in work organizations? What problems emerge from these differentiations? Define a role episode.arrow_forwardTina works as a sales manager at a bank and her behavior is characterized by thefundamental attribution error and halo effect. Explain with the help of an examplewhat Tina's behavior is most likely to be toward her team.arrow_forward
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub