Concept explainers
Case summary: The department of VA in the US works for assisting the V by providing them with health care and other benefits. This department has a million budget to ensure that timely access is provided to families and survivors; however, this department is facing many problems. It was found that the system had many problems as people have to wait for a long to get to the facilities and there were falsifying records. The president took immediate action for this and provided all the required resources. MD who took over as the new president tried to correct the situation. After two years, it was again found that the money was improperly managed and hospitals that needed the amount were not assigned. MD however said that veterans should not state about the time lag for which criticism was also made. MD was hence fired, and DS was made the secretary of the department. Many complaints were again made, and a new investigation was made. The investigation found that top leadership at VA had a climate of complacency. The report found that leadership was aware of the problems but did not act properly. DS then left or was fired from VA and RJ was made the new secretary of VA. However, many kinds of complaints were also made against RJ considering his moral and ethical behavior. The VA despite facing all these problems had continued to provide good service to the veterans and the department needs a competent and experienced leader.
To explain:The skills that can be suggested for the next VA secretary and whether any previous leader showed their skills.
Want to see the full answer?
Check out a sample textbook solution
Chapter 14 Solutions
Gen Combo Looseleaf Management; Connect Access Card
- Orientation program is important to all newly hired employees. Explain why you agree or disagree with this statement.arrow_forwardWhat advantages might it experience from filling positions with current employees? Are there any downsides to this practice?arrow_forwardWhat are the list of similarities of the Autocratic Model, custodial Model, Supportive Model, Collegial Model and The System model?arrow_forward
- If an employee is having a substance abuse problem or a personal relationship problem, what should the company do? Anything? Nothing? Explain.arrow_forwardWhy are fast food resturants are targets when it comes to hoax? Do you think that there is anything about the manager's job that made her an easier target for the phone hoax? Why would the hoax's perpetrator think that fast food managers would more likely be morally mute?arrow_forwardWhat points resonate with you regarding leadership on Complaints, Grievances, and Appeals, Personnel Retention, Privacy and Confidentiality, Employees and Clients and Managed Carearrow_forward
- 2. Answer the following question and be specific to your answer. Each question carries b) What do you mean by Parole evidence?arrow_forwardWhich specific cognitive and emotional abilities are likely to be most important for FBI special agents? Explain.arrow_forwardexplain why disciplining an employee is the most complex task for the management ?arrow_forward
- Why is it important that all employees have access tothe same networking opportunities with senior management?arrow_forwardChoose three internal selection factors that you believe would be most reliable for promoting employees within an organization. Next, describe two reasons why an individual should consider these three factors when promoting employees within an organization. Justify your response.arrow_forwardSexual Harassment You are the VP of Human Resources at a large public insurance company. Recently, one of your company’s top sales agents, Linda Brown, asked to see you privately. When she came to see you in your office, she told you that when she had first started with the company in the early 1980’s, she was one of the first female sales agents the company had hired. She was young and attractive, but she was also aggressive and ambitious. She said she dealt with a lot of harassing behavior back then from her male counterparts: comments about her appearance, offensive jokes, even rumors that she was “sleeping her way to the top.” At the time, she decided that she was just going to have to put up with it to be successful. She even participated in some of the suggestive banter and learned to hold her own among her sexist counterparts. Recently, however, Linda’s perspective had changed. Although she is in her 40’s and is married, she still deals with a lot of inappropriate…arrow_forward
