Working non-technical teams about customer data: First efficiently collect requirements from a non-technical team or client. Requirement gathering is the main stage of software development process. It contained a detailed discussion between client and software development team. Then designing of application which should be based on the below ways. The applications should be planned in a method that the user interface offers a certain movement to the areas. Then divide the areas into related blocks. The separated block is represented by using colours and layouts. Numbers can be a better method to represents a step by step process of using a certain display. So, by representing numbers to distinct blocks it becomes easier for non-technical people to understand the screen...

Essentials of MIS (13th Edition)

13th Edition

ISBN: 9780134802756

Author: Kenneth C. Laudon, Jane Laudon

Publisher: PEARSON

See similar textbooks

Concept explainers

Applications of CRM

Customer Relationship Management (CRM) is a software/ tool that helps a business to manage its relationship with its customers, clients, and vendors. In other words, CRM software assists businesses in improvising their relations with their customers thro…

Expert Solution & Answer

Chapter 10, Problem 5IQ

Explanation of Solution

Working non-technical teams about customer data:

First efficiently collect requirements from a non-technical team or client.

Requirement gathering is the main stage of software development process.

It contained a detailed discussion between client and software development team.

Then designing of application which should be based on the below ways.

The applications should be planned in a method that the user interface offers a certain movement to the areas.

Then divide the areas into related blocks. The separated block is represented by using colours and layouts.

Numbers can be a better method to represents a step by step process of using a certain display. So, by representing numbers to distinct blocks it becomes easier for non-technical people to understand the screen...

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Chapter 10, Problem 4IQ

Chapter 10, Problem 6IQ

Students have asked these similar questions

Is it your opinion that customer-centric organizations generate more revenue, given the potential influence that service has on customer retention? Give me at least three justifications for your response.

Assess your position in the value chain. What's the value chain?What's your style? How do you communicate with value chain participants? Value chain effectiveness: how is it measured?

What do you think are the sources of the information Jim and his team collected? How do you think they collected all of that information? Examine list of alternatives above. Are there any requirements or constraints that you can think of that were overlooked? List them. If you were looking for alternative approaches for Petrie’s customer loyalty program, where would you look for information? Where would you start? How would you know when you were done? Using the web, find three customizable customer loyalty program systems being sold by vendors. Create a table that compares them. Why shouldn’t Petrie’s staff build their own unique system in-house?

Knowledge Booster

Learn more about

Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-science and related others by exploring similar questions and additional content below.

Solution Summary: The author explains how non-technical teams work on customer data. Requirement gathering is the main stage of software development process.

Concept explainers

Explanation of Solution

Want to see the full answer?

Chapter 10 Solutions