EBK MANAGEMENT, LOOSE-LEAF VERSION
13th Edition
ISBN: 8220103768115
Author: DAFT
Publisher: YUZU
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Chapter 1, Problem 2EE
Summary Introduction
To rate:
The situation: "Most people would describe me as a good listener."
Introduction:
In this situation, there is a need to explain the behavior or outlook of mine towards listening to others when they are expressing or sharing something with me.
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Managing a variety of personalities can be challenging for an employer who has a mix of Gen Y, Gen X, and Baby Boomer employees. As a manager, it is important to have some knowledge of psychology. It is your job to make sure everyone on your team is being as productive as possible, even if you have to treat everyone a little bit differently to do so.The more effective you are at flexing your managing style, the more effective your employees will carry out their assignments. Devora Zack writes in her book Managing for People Who Hate Managing: "Flexing your style means being versatile in how you lead, communicate and motivate. A tough approach propels one employee; mild-mannered encouragement inspires another. Being flexible requires proficiency in a range of techniques; to draw upon as needed."Why is understanding psychology important for management and organizations? Examine the applicable traits managers must have to manage a wide range of personalities in the workplace.
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Chapter 1 Solutions
EBK MANAGEMENT, LOOSE-LEAF VERSION
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