EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 1, Problem 1PA
Summary Introduction
Interpretation: Business analytics helps to in making future decisions in operational areas of any organization by analyzing data.
Concept Introduction: Business analytics involves the process of predicting the future results by analyzing data such as click through rates, sales numbers, customer acquisition cost or any other relevant data.
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Students have asked these similar questions
Describe a customer experience you have personally encountered where the good or service or both were unsatisfactory (e.g., defective product, errors, mistakes, poor service, service upsets). How might the organization have handled it better, and how could operations management have helped?
Write an executive summary of what was discussed in Unit 4 about the new healthcare business or service line. It should also include the following information:
A unique mission statement
Vision statement
How will your business (product and services) benefit society?
Financial information
What assets are involved?
What debts?
Debt versus equity
Debt ratio
Financial cash flow
A synopsis of anticipated operational expenses (be sure to include items such as staffing)
A synopsis of anticipated revenue (Who is going to pay you? Are there regulations or oversight attached to the revenue stream?)
Summary of your future plans
Rate the quality of your organization’s product/service with 1 as the as the lowest and 10 as the highest. Please expound on your rating.
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- What exactly is product-service bundling, and what are the advantages for customers?arrow_forwardChoose a company that creates a product or offers a service that you are familiar. Using the company website and additional research, list the inputs that the company uses to produce outputs. Define the outputs created. After creating this list, discuss the additional functional units within the organization that are important to the final product. How important do you believe the quality of the operations management is to the final output? Explain your answer.arrow_forwardPrepare a product-by-value analysis for the following products, and given the position in its life cycle, identify the issues likely to confront the operations manager, and his or her possible actions. Product Alpha has annual sales of 1,500 units and a contribution of $1,500 per unit; it is in the introductory stage. Product Bravo has annual sales of 1,750 units and a contribution of $3,500 per unit; it is in the growth stage. Product Charlie has annual sales of 4,000 units and a contribution of $1,750 per unit; it is in the decline stage. Part 2 Product-by-value analysis Product Individual dollar contribution Total annual dollar contribution Bravo $enter your response here $enter your response here Charlie $enter your response here $enter your response here Alpha $enter your response here $enter your response herearrow_forward
- Describe the key components of a business continuity plan.arrow_forwardWhat are the key components of a continuity plan, and how do they contribute to business resilience?arrow_forwardDescribe a situation where self-service and technology help create and deliver the customer benefit package to the customer. Provide examples of how such a system can cause a defect, mistake, or service upset.arrow_forward
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