Bundle: Essentials of Business Communication, Loose-leaf Version, 11th + MindTap Business Communication, 1 term (6 months) Printed Access Card
11th Edition
ISBN: 9781337736350
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 1, Problem 1.10AAC
Summary Introduction
To determine:
Universal non-verbal signal admitting that a driver has goofed.
Introduction:
In order to promote peace and tranquility while driving on the highways and also while driving in the city, and to reduce road rage , motorists had given several suggestions. These suggestions were analyzed to find a universal non-verbal signal to say "I Goofed".
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The manager raised her brow as she hears the explanation fo the staff who committed a mistake. The staff stopped explaining when she saw the reaction of the manager. This is an example of a verbal communication:
False
Neither of the choices
True
Either of the choices
Its example is the slip of the tongue and mishearing due to speaking quickly and unclearly.
Group of answer choices
a. language-related misunderstanding
b. ambiguity
c. performance-related misunderstanding
d. misunderstanding
How can non-verbal communication help or hinder a speaker's message?
Chapter 1 Solutions
Bundle: Essentials of Business Communication, Loose-leaf Version, 11th + MindTap Business Communication, 1 term (6 months) Printed Access Card
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