Pkg Acc Infor Systems MS VISIO CD
Pkg Acc Infor Systems MS VISIO CD
10th Edition
ISBN: 9781133935940
Author: Ulric J. Gelinas
Publisher: CENGAGE L
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A customer walked into the Luckin Coffee Cafe with the intention of ordering snacks and coffee.
First, the customer placed her order using the cafe's app. Upon submitting the order, the customer
was prompted to choose a payment option, such as Alipay or Wechat. If the payment was declined,
the customer was asked to select another payment method. The order would be cancelled after three
unsuccessful payment attempts.
Secondly, once the payment was received, the shop staff was notified of the new order and informed
the customer of a potential 10-minute wait due to five other customers already in the queue. Thirdly,
if the customer agreed to wait, the shop staff proceeded to prepare the coffee and snacks. If the
customer did not agree to wait, the order was cancelled and a refund was issued. Finally, once the
snacks and coffee were ready, the shop staff delivered the order to the counter for the customer to
pick up.
You are required to design a BPMN model to describe the above process.
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Transcribed Image Text:wwww A customer walked into the Luckin Coffee Cafe with the intention of ordering snacks and coffee. First, the customer placed her order using the cafe's app. Upon submitting the order, the customer was prompted to choose a payment option, such as Alipay or Wechat. If the payment was declined, the customer was asked to select another payment method. The order would be cancelled after three unsuccessful payment attempts. Secondly, once the payment was received, the shop staff was notified of the new order and informed the customer of a potential 10-minute wait due to five other customers already in the queue. Thirdly, if the customer agreed to wait, the shop staff proceeded to prepare the coffee and snacks. If the customer did not agree to wait, the order was cancelled and a refund was issued. Finally, once the snacks and coffee were ready, the shop staff delivered the order to the counter for the customer to pick up. You are required to design a BPMN model to describe the above process.
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